Welcome to CompleteWebAccess Version 17.0 for Members and Dependents
What can I do with CompleteWebAccess™ Version 17.0 for for Members and Dependents?
  • Real-time access to eligibility and claim information at the click of a mouse.

  • View, Print and Save EOB's at your home or office.

  • View a copy of the summary plan document online.

  • Access individual and family balances for the current and previous years.

  • Make member enrollment changes using the enrollment section *.

  • Stop receiving paper EOB's. View and print them online instead!

  • Request replacement ID cards.

  • Print temporary ID cards for immediate use.

  • Find an in-network doctor or hospital in your area or else where.
    Get map and driving directions to provider address too!

  • New user? Click on the 'Create Account' link to begin.

  • Quick EOB (Explanation of Benefits) Request - Click here to request re-prints of previously processed EOBs.

    Note : You must have a user account to request re-prints.

* Enrollment changes made online will not become effective immediately.
  Online changes to enrollment record require approval by employer and/or administrator.


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Important! Note down this lock out tag: . Call your plan administrator and reference this lock out tag. The administrator will need this information to restore your access to the system.
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